The role of Baylor and partner healthcare providers in Qacha’s Nek, Lesotho

Abstract

Non-Governmental Organizations (NGOs) have been instrumental in filling the gaps caused by inadequate governmental funding and bad governance, especially in developing nations' healthcare systems. Despite obstacles including scarce resources and a labor shortage, they have developed into important suppliers of healthcare services in rural and underserved areas since the 1970s. Through creative and collaborative approaches, they have improved healthcare outcomes and access; made a substantial contribution to the advancement of rural development and healthcare, but they are nevertheless confronted with challenges including staff fatigue and scarce finance. This study investigates the efforts of Baylor and its partners to enhance healthcare outcomes through training programs, community engagement, and the recruitment and retention of rural health workers. Using purposive sampling, focus group discussions and individual interviews were conducted with healthcare professionals, community leaders, and lay counsellors in Qacha's Nek. Despite challenges like staff pressure and limited funding, the findings indicate that NGOs have made significant contributions to healthcare and rural development. The study concludes that NGOs play a vital role in addressing healthcare gaps and supporting sustainable rural development. The Lesotho government is advised to invest in technological innovations like the E-register and mobile applications for climate and agriculture, expand training programs to include economic development skills, increase funding for the recruitment of health workers, and strengthen community engagement through partnerships with local leaders and organizations to address these issues. Improving rural healthcare and development results would be made more integrated and efficient if government policies were in line with these recommendations.