Perceptions of Healthcare Professionals on COVID-19 in Lesotho:

Abstract

Background: Health care professionals at the front line of the COVID-19 pandemic require continued support to ensure not only their well-being, but enhanced care for those infected by the disease. This study aimed to assess the perceptions of health care providers regarding the COVID-19 pandemic in Lesotho. Methodology: A quantitative cross-sectional survey design was used to collect data from 190 healthcare workers who were conveniently sampled from a total of 25 health care facilities and completed structured questionnaires. Data were collected in September 2021 and analyzed using SPSS (vs23). Permission to conduct this study was granted by the relevant authorities. Informed written consent was given by the respondents in writing before they could take part in this study. Results: Respondents had positive views about the COVID-19 pandemic, and they were associated with the level of education. They understood that COVID-19 can affect anyone, including themselves and is not a disease for any particular race. They perceived that they could contract COVID-19, even despite pre-existing conditions, and there was a positive prognosis after contracting COVID-19 if necessary precautions were taken. Furthermore, they knew that the virus was affecting many people worldwide, including the elderly, who were willing to be tested. Respondents felt the testing procedure was rather painful and uncomfortable. The test providers were friendly and not rude, and respondents did not have any preferred gender for them. Respondents were also willing to discuss issues on COVID-19 with families and friends, and they lived close to health care facilities. Conclusions: This study concludes that healthcare professionals at the frontline were mostly nurses, and they had positive perceptions about the COVID-19 pandemic as they were knowledgeable and willing to test for the disease. Test providers were viewed as pleasant and healthcare facilities were accessible. Support for frontline healthcare professionals remains crucial to ensure effective service delivery. More education can be provided to enhance the general views about the COVID-19 to improve uptake of services, not only amongst healthcare professionals but the general public.